Conflict Consultation
What is it?
Northeastern University is committed to promoting a safe working, learning, and living environment for all members of the campus community. The Office of Student Conduct & Conflict Resolution (OSCCR) provides the opportunity for staff, faculty, students or student groups to consult our office about how to address potential or active conflict and to discuss tips/skills for successful conflict resolution. This process typically includes just one party of the conflict having an informal conversation with a member of the OSCCR office.
Who can it benefit?
A conflict consultation can benefit any members of the Northeastern community whom are currently engaged in conflict but are not sure how they should proceed or what resources are available to them. This process is also helpful when not all parties are willing to participate in a mediation. This process is informal, and does not involve an investigation or alleged violation of University policy.
This service requires a student to be involved. If there is conflict between two or more university employees, please contact your Human Resources representative.
Consultation Process:
- Who can help?
- OSCCR staff are trained and experienced in conflict resolution, and have a broad knowledge of Northeastern’s expectations and policies.
- This process is not appropriate when any parties are worried about their safety. If you or someone you know is worried about their safety as a result of a conflict, please contact the Northeastern University Police Department.
- Expectations
- OSCCR staff cannot take formal action as a result of a conflict consultation.
- OSCCR staff cannot resolve the conflict for you, or speak to the other party without outreach from that party as this is an informal process.
- This service is for people who genuinely want to understand ways to address conflict, not as a space purely for cathartic venting.
- OSCCR staff members are mandated reporters, and will be required to report any and all information received that pertains to allegations or reports about discrimination or sexual violence from any Northeastern employee or student.
- How to Request
- Please submit a request form which can be found under the Conflict Resolution menu on the OSCCR website. If you are experiencing any issues finding or completing it, please contact our office.