What is Conflict?

Conflict is a natural part of not only the college experience but of life. It is important to understand the differences between healthy and unhealthy conflict as well as how to appropriately and respectfully navigate situations of conflict. Northeastern’s Office of Student Conduct and Conflict Resolution is here to help you learn about conflict and to help you navigate it in an appropriate way. Please explore the resources below for more information on types of conflict as well as practical tips on how to address it. Please also review the additional pages in our Conflict Resolution Menu to learn about our Mediation services, our Conflict Consultations, and for the form where you can request those services.

Resources:

General:

For the Classroom:

De-escalation Strategies for the Classroom
De-escalation Techniques for Teachers
- Source: Michigan State Police
PBIS Strategies for De-Escalating Student Behavior in the Classroom
Phases of De-Escalation Table
- Source: PBIS

Contact Us

Office Hours

Monday: 8:30-5:00 p.m.
Tuesday: 8:30-5:00 p.m.
Wednesday: 8:30-5:00 p.m.
Thursday: 8:30-5:00 p.m.
Friday: 8:30-5:00 p.m.

***After hours available by appointment***

Phone
617.373.4390

Email
osccr@northeastern.edu

Location
204 Ell Hall

Microsoft Teams or Zoom appointments available

Incident Report Quick Links

How to Report an Incident

Report an Incident to OSCCR

Academic Integrity Report Form

Have you or someone you know been affected by Sexual Violence? Click Here for resources and information.

To report a bias related incident, please review Northeastern University’s Bias Incident Report Protocol.