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Conflict Mediation

 

What is it?

Northeastern University is committed to promoting a safe working, learning, and living environment for all members of the campus community. The Office of Student Conduct & Conflict Resolution (OSCCR) provides the opportunity for staff, faculty, students or student groups to request mediation services for potential conflict or active conflict that needs resolving. This process involves a member of the OSCCR office directly participating and facilitating a conversations between the parties in conflict with the goal of reaching a compromised solution.

Who can it benefit?

A facilitated mediation can benefit any members of the Northeastern community whom are currently engaged in conflict when all parties are interested and committed in seeking a resolution. This process is informal, and does not involve an investigation or alleged violation of University policy.

This service requires a student to be involved. If there is conflict between two or more university employees, please contact your Human Resources representative.

 

Mediation Process:

  • Who can help?
    • OSCCR staff are trained and experienced in conflict resolution, and have a broad knowledge of Northeastern’s expectations and policies.
    • This process is not appropriate when any parties are worried about their safety. If you or someone you know is worried about their safety as a result of a conflict, please contact the Northeastern University Police Department.
  • Expectations
    • All parties involved in the conflict are aware and willing to participate in a facilitated conversation.
    • All involved come prepared ready to reach a collaborative compromise.
    • The OSCCR facilitator will be in charge of the mediation and can end it whenever they deem appropriate.
  • How to Request
    • Please submit a formal request form which can be found under the Conflict Resolution menu on the OSCCR website. If you are experiencing any issues finding or completing it, please contact our office.

 

 

 

Contact Us

Office Hours

Monday: 8:30-5:00 p.m.
Tuesday: 8:30-5:00 p.m.
Wednesday: 8:30-5:00 p.m.
Thursday: 8:30-5:00 p.m.
Friday: 8:30-5:00 p.m.

***After hours available by appointment***

Phone
617.373.4390

Email
osccr@northeastern.edu

Location
204 Ell Hall

Microsoft Teams or Zoom appointments available

Incident Report Quick Links

How to Report an Incident

Report an Incident to OSCCR

Academic Integrity Report Form

Have you or someone you know been affected by Sexual Violence? Click Here for resources and information.

To report a bias related incident, please review Northeastern University’s Bias Incident Report Protocol.

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